WindowBossPro Blog — Billing & Payments

Billing Storefront Owners With Several Shops on One Window Cleaning Statement

A restaurant owner with three locations, a salon group with five, a family that owns a hardware store, a coffee shop and a dry cleaner on the same strip. Storefront owners with several shops are some of the best accounts on a window cleaning route. They are also the ones most likely to get annoyed by a pile of separate invoices for work they think of as one job: keeping their glass clean.

Same Idea as Property Managers, Smaller Scale

The monthly statement setup was covered in Monthly Statements for Property Managers: One Window Cleaning Bill for Every Location. Storefront owners use the same mechanism, but they are a different kind of customer. They are usually the owner, not a manager. They often pay the bill themselves. And they care a great deal about what their front window looks like on a Saturday.

One Client, Many Shops

In WindowBossPro, one client can have many addresses. The owner, or their company, is the client. Each shop is an address under it, with its own window details, schedule and access notes.

That matters because the shops are rarely identical. One might be a single front window and a glass door, cleaned outside every two weeks. Another might be a corner unit with glass on two sides, cleaned inside and outside monthly. Each address carries its own details, like “Storefront · 1-story · Inside & Outside,” and its own access notes, such as “Before 9am, back door, ask for the manager.”

Set the Client to Monthly

Set the client's billing to Monthly and every visit at every shop rolls up into one statement each month. Each line is labeled with the address, so the owner can see at a glance which shop got cleaned when.

A statement for a three-shop restaurant owner might read:

• Main St location — storefront glass, outside, two visits
• Main St location — storefront glass, inside, one visit
• Oak Plaza location — storefront glass, inside and outside, two visits
• Airport Rd location — storefront glass and door, outside, two visits
• Sales tax

One document, one total, one payment.

The Route Feeds the Statement

Storefronts are usually cleaned on a route, monthly or every two weeks. In WindowBossPro, each shop's cleaning comes due on the Waiting List on its own, based on the minimum days between visits, 14 or 30 for most storefronts. Many companies run one van on residential jobs and another on a storefront route; the storefront van works through the shops in route order, often early before the doors open.

As the tech taps Complete at each shop, that visit lands on the owner's monthly statement. Nobody in the office has to collect route sheets and build an invoice at the end of the month.

Card on File or Terms?

Storefront owners split two ways. Some are happy to have the statement charged to a card. Others want to see the statement and pay it themselves. Either works:

• Card on file. The owner adds a card in the customer app and you charge it when the statement goes out.
• Pay online. The owner sees the statement in the customer app and pays it from their phone.
• Terms. Larger groups with a bookkeeper may pay on a set number of days. Past-due follow-up reminds them by text and email if it slips.

Adding One-Off Work

Storefront owners often ask for extra work: an inside clean before a grand reopening, a sign window after a hailstorm, a new shop that needs a first-time detail clean. Add it as a one-time job at the right address, and it lands on the same statement with the address label. The owner sees it alongside the regular cleanings and does not get a surprise separate bill.

When the Owner Has Questions

Busy shop owners want answers fast. Two-way texting from the office handles most billing questions. When they ask whether the crew really came to the Airport Rd shop last Tuesday, the before-and-after photos from the tech app and the completed visit on the job record answer it in one message.

Tag these clients as Storefront in WindowBossPro, so they are easy to find in lists and reports when you want to review the storefront side of the business.

Per Visit for Single-Shop Owners

Not every storefront needs a statement. A single shop with a card on file may prefer to be charged after each visit, just like a homeowner. Storefront Window Cleaning Billing: Monthly Statement or an Invoice per Visit? walks through that choice.

Every Shop, One Bill

Storefront owners with several shops want clean glass and a simple bill. One client, many addresses, set to Monthly, and a statement with every location labeled gives them both. To see how WindowBossPro handles storefront billing, visit the window cleaning billing software page.